All Niagara Falls Public Library locations will be closed effective 5:00 PM Friday, March 13th through to April 5th, 2020 inclusive due to the risk posed by the COVID-19 virus.
All programs and room rentals during this period are now cancelled.
The Niagara Falls Public Library will endeavor to reschedule as many programs as possible upon re-opening. Full refunds will be provided.
New information will be posted to our website and social media channels as it becomes available.
We apologize for any inconvenience.
Please note that our digital services are always available!
To access these incredible resources and more, Click Here!
If you do not have a library card, you can Register for a Card HERE!
Q: The items I have out are due when the Library is closed. What should I do?
A: Please keep your items until the Library reopens on April 6th. You don’t need to renew them. You won’t be charged overdue fines for this period.
Q: Can I return items in the return boxes when the library is closed?
A: Return boxes will not be available during this period. Please keep your items until the Library reopens.
Q: I have reserves that arrived to the library that I’m waiting to pick up. Will I be able to get them?
A: You can pick up your pending reserves during the week of April 6 - 11.
Q: Can I still place reserves on items and place Interlibrary Loans?
A: Yes, however you will not receive them until after the library reopens.
Q: Can I still register for programs that will take place when the library reopens?
A: Yes, you can register through the library’s website.
Q. My library card is going to expire during the closure period. How can I renew it to use the Virtual Library resources?
A. All library cards expiring during this period have been adjusted to remain active for use with Virtual Library resources.
Q. Can I drop off some book donations I have?
A. We understand many people may be taking advantage of time at home to do spring cleaning. The Library cannot accept donations of books or other materials at this time
Q. I'm trying to use the Virtual Library resources and I've been asked for my Library Card ID/Number and PIN. What are those?
A. The Library Card ID/Number is the series of numbers on your library card beginning with 28080. Your PIN is typically the last four digits of your phone number, unless you have changed it yourself to something else.
To find more information about COVID-19, visit these trusted websites:
Coronavirus disease (COVID-19): Outbreak update
Government of Canada webpage with recent updates on the Coronavirus disease.
The 2019 Novel Coronavirus (COVID-19)
The main Ontario government webpage on COVID-19, including updates on the current situation and current affected areas.
Niagara Region Public Health
Local information about COVID-19.
Novel Coronavirus (COVID-19) Situation
World Health Organization. Up to date map of affected regions.