The Library will be hosting a series of Free Tax Clinics as part of a nationwide program run by the Canada Revenue Agency, called the Community Volunteer Income Tax Program (CVITP).  A team of volunteers, registered with and trained by the CRA, offer their free time to complete tax and benefit returns for 2021 on behalf of eligible individuals.  The library offers the space to hold the appointments and helps facilitate communication between the volunteers and the customers.


In order to be eligible for a CVITP tax clinic appointment, individuals must have a simple tax situation and a modest income.

Simple tax situation

In general, a tax situation is simple if an individual has no income or if their income comes from these sources:

  • employment
  • pension
  • benefits, such as Canada Pension Plan, Old Age Security, disability insurance, employment insurance, and social assistance
  • Registered Retirement Savings Plans (RRSPs)
  • support payments
  • scholarships, fellowships, bursaries, or grants
  • interest (under $1,000)

Complex returns, which will not be completed at these clinics, include:

  • People with business of self-employment income / expenses
  • People with rental income
  • Capital gains or losses
  • Bankruptcy filers
  • Returns for deceased taxpayers

Modest Income

The following table provides a guideline to determine if an individual is eligible for the CVITP. In general, a modest income means the total family income is less than the amount shown in the chart below, based on the size of the family.

 Family size

 Total family income
1 Person $35,000
2 People $45,000
3 People $47,500
4 People $50,000
5 People $52,500
More than 5 people $52,500, plus $2,500 for each additional person



How to Register

If you are eligible for the program, you can call any library location to register for an appointment starting February 1st.  (If 2 members of the household are eligible, such as a husband and wife, you will need to book 2 back-to-back appointments.)  A library staff member will ask you a couple of short questions to ensure that you qualify, and then set you up with an appointment.

Virtual or In-Person appointments?

We are offering virtual appointments (using Zoom) and in-person appointments this year, but the number of in-person appointments is limited, so we are reserving those spaces for people who do not have access to technology.

What to expect with virtual appointments.

After registration is complete, you’ll receive an email with a Zoom meeting link.  Two days prior to your appointment, a reminder email will be sent out to you.  On the day of your appointment, we encourage you to have your technology set up ahead of time so that you can open the link promptly on schedule and get your appointment started on time.  Upon opening the meeting, you’ll be greeted by a library staff member and introduced to the volunteer completing your tax return forms.  The library staff member will be on hand during the appointment in case you need help with anything.

What to expect with In-Person appointments

Two days prior to your appointment, you’ll receive a reminder phone call.  On the day of your appointment, we encourage you to arrive at the library a few minutes before your appointment start-time so that you can get parked and find the proper room.  Please follow the signs or ask a staff member if you’re not sure which way to go.  You’ll go to a private room where a CVITP volunteer will be set up at a table with a plexiglass barrier.  Hand sanitizer will be available, and the volunteer will be masked.  You will be expected to wear a mask throughout the appointment as well.

Virtual Clinic Dates

  • Tuesday, March 8: 11:00 am -1:30 pm - FULL
  • Friday, March 11: 5:00 pm - 6:30 pm - FULL
  • Saturday, March 12: 11:00 am - 2:30 pm
  • Friday, March 18: 1:00 pm - 3:00 pm - CANCELLED
  • Saturday, March 26: 11:00am - 2:30 pm
  • Monday, March 28: 1:00 pm - 3:00 pm

In-Person Clinic Dates (at Victoria Avenue Location)

  • Monday, April 4: 1:00 pm - 3:00 pm - FULL
  • Saturday, April 9: 12:00 pm - 2:30 pm - FULL
  • Monday, April 11: 1:00 pm - 3:00 pm - FULL
  • Wednesday, April 13: 1:00 pm -3:00 pm - FULL
  • Wednesday, April 20: 1:00 pm - 3:00 pm - FULL
  • Friday, April 22: 1:00 pm - 3:00 pm - FULL

To find more free tax clinics in Niagara Falls and the surrounding area, please visit

Thank You To Our Volunteers!

This valuable program would not be possible without a team of dedicated volunteers offering up their time and expertise.  We want to say a sincere thank you to each of our volunteers for their generosity and kindness!