When you work in a library, you use library jargon. However, sometimes you forget not all customers know what the “catalogue” is used for. Most recently, with the news about the elimination of the Southern Ontario Library Service’s Interlibrary Loan
Delivery Service, library staff heard from customers who were unsure of what Interlibrary Loan is and wanted to know about the impact on library service at Niagara Falls Public Library.
Interlibrary loan (also known as ILLO) is a resource sharing service between libraries. By submitting an ILLO request, customers can access materials that aren’t available in their own local library by borrowing them from libraries outside of their community.
Materials borrowed through ILLO were transferred through a delivery service provided by the Southern Ontario Library Service (also known as SOLS). SOLS provides support to public libraries on behalf of the Ministry of Tourism, Culture, and Sport in a variety of ways, including resource sharing and staff and library board training. The SOLS budget was cut by 50% in April, leading to the elimination of the ILLO Delivery Service.
Resource sharing between libraries enriches services for all library users in all communities. Although Niagara Falls Public Library has a large collection of materials compared to smaller libraries, our customers actively used ILLO to access many items that we don’t own. In 2018, we borrowed 2,574 items from libraries outside of Niagara Falls on behalf of our customers through ILLO. We also shared our resources by loaning 1,753 items from our collection to customers from other libraries throughout Ontario and beyond.
Niagara Falls Public Library will continue sharing resources locally through our reciprocal borrowing agreements with the Fort Erie, Niagara-on-the-Lake, Pelham, Thorold and Welland Public Libraries. This agreement permits Niagara Falls Public Library cardholders to get a free library card from these libraries and borrow materials from their collections when visiting those libraries. For more information about reciprocal borrowing, please speak to library staff or visit our webpage under the Service tab.
The elimination of the ILLO Delivery Service doesn’t affect the internal transfer of materials owned by Niagara Falls Public Library within our four locations. Customers can continue to transfer materials from one branch to another for pickup.
Customers can continue to return their materials to any of the four Niagara Falls Public Library branches, no matter at which location you checked it out. Did you know there’s also a return box for your convenience to use at the Gale Centre if you’re headed to the walking track or the arena?
If you have questions about borrowing or returning please call us at 905-356-8080 or email us at email@example.com.
Susan DiBattista is the Manager of Customer Service.
Science Literacy Week runs from September 16th to the 22nd. While many of us may think that it’s aimed mostly at kids and teens, the truth is that everyone can celebrate science and oceans research in Canada.
September is an exciting time of year, and Niagara Falls Public Library is ready to celebrate with fun programs and events.
Be sure to pick up our Fall 2019 magazine to learn about all the exciting programs and events happening.
With September just around the corner, we at the Niagara Falls Public Library are excited to once again offer a full slate of Mental Health and Wellness programming to connect you with others and help you feel your best as summer fades away and the days start to get shorter, darker, colder.
Honeymoons and the City of Niagara Falls have gone hand in hand for a very long time, with the first documented Niagara Falls honeymoon occurring in June of 1801. Theodosia Burr (the American vice president’s daughter) and her husband Joseph Alston visited the city on a delayed honeymoon that even included a visit with the famous Mohawk Chief Joseph Brant.
There’s no denying that so far it has been one scorcher of a summer. Every day seems hotter than the last and that humidity is enough to make a stone sweat!
Luckily for you, each branch of the Niagara Falls Public Library comes equipped with air conditioning and a number of fabulous cookbooks you can borrow to whip up some wonderful frozen desserts that will help you chill out.
As we enjoy the summer weather, thoughts of cooling off may sometimes cross our minds. Some of us may have fond memories of a few local swimming spots that were once used to beat the summer heat. For more than 35 years, thousands of children and adults made the Cyanamid swimming pool their summer destination of choice.
At the Library, we truly appreciate the outpouring of support for the Interlibrary Loan Service (ILLO) at the Niagara Falls Public Library (NFPL) after the elimination of the ILLO Delivery Service. We understand the meaningful impact the service has had on many of our customers. As we know how things change in the world, so it does in the Library world.
Summer has arrived, and the Niagara Falls Public Library is busy with something for everyone! Be sure to pick up our Summer Library Magazine to learn about all the exciting programs and events happening this summer.