Library Service Update

While the world has been busy working through how to deal with the coronavirus, the Library has been working hard on how to provide services and more recently, how to re-open safely.

At NFPL, the Customer Service team has been working hard at perfecting the Curbside Pick Up service at the Victoria Avenue Library and by adding to that a ‘Take and Go’ service at the 3 other library locations in the city. Reserved Library materials can even be picked up now at the Niagara Falls Saturday Farmers Market.

Library teams are currently working on a plan to add additional services. Libraries do their research and best practices will allow us to open for more services soon in a safe manner. In the meantime, let’s do a recap of what’s available and how to contact NFPL.

Online is where it’s at if you like reading and listening to books, magazines, newspapers and watching movies. NFPL provides several digital platforms to enhance your learning and leisure times. CloudLibrary offers an array of books for reading and listening to, including hot new bestsellers. Hoopla offers 5 credits per month for an enormous selection of digital video (movies and TV shows), music, audiobooks, ebooks and comics.
Kanopy offers 5 credits per month for one of the most unique and compelling collections of film on the planet. Kanopy's films range from documentaries, indie and foreign films, must-see classics and blockbuster movies. Due to the COVID-19 situation, Kanopy is also currently offering credit-free viewing on Kanopy Kids!  If it’s the news you’re interested in, then check out PressReader. This app allows you to read 1,000’s of newspapers and magazines from around the world. To check out these and more of our educational resources and digital platforms go to the library’s web page at

Need to get a Library card to use our digital services? Check out our web page and fill in the form to get your started using our great services. Need to print some resumes or other documents and don’t have a printer? At this time, we have a free printing service, just fill out the form on our web page and upload your file to be printed. Once it’s done, we will contact you and you can come and pick it up.

NFPL uses many ways of communicating what’s going on and has many ways to connect. We tweet on Twitter, we post to Facebook, we share great reading on Instagram to name a few. We update our website continuously at and post upcoming news and events in Review columns like this one. 

Getting in touch with NFPL is easy! Online you can go to Contact the Library and use the Askus! customer service form or directly to You can also message us through Facebook and Twitter. Additionally, your library is happy to answer your phone call to 905-356-8080 if that’s how you choose to connect. 

Please know that NFPL is here to help and connect with all our customers during these uncertain times. One thing that is certain, is that your Library is working on bringing everyone computer access and material browsing very soon.

Library Notes


While the world has been busy working through how to deal with the coronavirus, the Library has been working hard on how to provide services and more recently, how to re-open safely.


This week marks the 132nd anniversary of the opening of Canada’s first provincial park when Queen Victoria Park officially opened on May 24, 1888.


The Niagara Falls Public Library temporarily closed our doors at all four locations on Friday, March 13th 2020 until April 5th 2020.  This was our immediate response to reduce the spread of COVID-19 and align with provincial measures to support social distancing.


The Niagara Falls Public Library is offering a wide range of Gardening, Health and Wellness programs this Spring! Join us Monday March 9th at 7pm as food writer Lynn Ogryzlo talks about the benefits and pitfalls of the Keto Diet. On Thursday March 5th at 7pm Master Gardener Kit Thompson will teach you how to make floral designs and arrangements with items from your garden. 


According to the Canadian Oxford Dictionary, a library is a collection of books, periodicals, recordings, electronic reference materials, etc for use by the public or members of a group. There are four more definitions if one is interested in reading them.


What is the most priceless possession you own? Some might say their home, or their car, while others may say a precious family heirloom. The things that are priceless to us are felt on an emotional level, deep within us. That is exactly what the MasterCard credit card company knew all those 23 years when it launched its now affectionately known priceless ad campaign.

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