Library Service Update

While the world has been busy working through how to deal with the coronavirus, the Library has been working hard on how to provide services and more recently, how to re-open safely.

At NFPL, the Customer Service team has been working hard at perfecting the Curbside Pick Up service at the Victoria Avenue Library and by adding to that a ‘Take and Go’ service at the 3 other library locations in the city. Reserved Library materials can even be picked up now at the Niagara Falls Saturday Farmers Market.

Library teams are currently working on a plan to add additional services. Libraries do their research and best practices will allow us to open for more services soon in a safe manner. In the meantime, let’s do a recap of what’s available and how to contact NFPL.

Online is where it’s at if you like reading and listening to books, magazines, newspapers and watching movies. NFPL provides several digital platforms to enhance your learning and leisure times. CloudLibrary offers an array of books for reading and listening to, including hot new bestsellers. Hoopla offers 5 credits per month for an enormous selection of digital video (movies and TV shows), music, audiobooks, ebooks and comics.
Kanopy offers 5 credits per month for one of the most unique and compelling collections of film on the planet. Kanopy's films range from documentaries, indie and foreign films, must-see classics and blockbuster movies. Due to the COVID-19 situation, Kanopy is also currently offering credit-free viewing on Kanopy Kids!  If it’s the news you’re interested in, then check out PressReader. This app allows you to read 1,000’s of newspapers and magazines from around the world. To check out these and more of our educational resources and digital platforms go to the library’s web page at my.nflibrary.ca.

Need to get a Library card to use our digital services? Check out our web page and fill in the form to get your started using our great services. Need to print some resumes or other documents and don’t have a printer? At this time, we have a free printing service, just fill out the form on our web page and upload your file to be printed. Once it’s done, we will contact you and you can come and pick it up.

NFPL uses many ways of communicating what’s going on and has many ways to connect. We tweet on Twitter, we post to Facebook, we share great reading on Instagram to name a few. We update our website continuously at my.nflibrary.ca and post upcoming news and events in Review columns like this one. 

Getting in touch with NFPL is easy! Online you can go to Contact the Library and use the Askus! customer service form or directly to askus@nflibrary.ca. You can also message us through Facebook and Twitter. Additionally, your library is happy to answer your phone call to 905-356-8080 if that’s how you choose to connect. 

Please know that NFPL is here to help and connect with all our customers during these uncertain times. One thing that is certain, is that your Library is working on bringing everyone computer access and material browsing very soon.
 

Library Notes

2020-12-29

The Niagara Falls Public Library is pleased to continue to offer live virtual programming! 

2020-12-02

December is just around the corner and you do not want to miss our exciting virtual programs! 

Bookgartners is back! Register for our three week session running Tuesdays and participate in activities and games based on the works of well loved children’s authors. 

2020-11-23

Three scenarios - does one fit you?

Picture this, you’ve worked hard on this assignment for school and poured all of your energies into getting it all written up. You admire your work, the charts, graphs and beautiful pics you’ve added. You hit the print button on your computer and the flashing printer window appears -- out of ink!

2020-10-01

Have you heard the news? 

The Library is open!

2020-09-01

While the world has been busy working through how to deal with the coronavirus, the Library has been working hard on how to provide services and more recently, how to re-open safely.

2020-06-12

On June 8, the Niagara Falls Public Library began Curbside Pick Up at the Victoria Avenue Library location. As a compliment to the digital collection, the Library is offering access to its physical collections through a Pick Up service that is safe for customers and Library staff.

2020-05-27

This week marks the 132nd anniversary of the opening of Canada’s first provincial park when Queen Victoria Park officially opened on May 24, 1888.

Program Calendar

Current City News

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